Business Central Emily Johnson Business Central Emily Johnson

Business Central Add-on Spotlight Webinar Series | Episode #3: End-to-End Apps for Distribution and Manufacturing with Insight Works

Our next spotlight is on Insight Works, an ISV specializing in a variety of apps for manufacturing and distribution—both free apps and via subscription. Insight Works reps will highlight apps to streamline your manufacturing process and warehouse operations while answering any questions you may have.

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Business Central Emily Johnson Business Central Emily Johnson

Business Central Add-on Spotlight Webinar Series | Episode #2: AR and Collection Manager and Dimension Manager from Business Central Addins

Our Business Central Add-on Spotlight Webinar Series features ISVs that offer powerful add-ons that can extend your day-to-day ERP capabilities—at a cost much lower than adding a new application to your business tech stack. We’ll cover add-ons for AP automation, eCommerce, HR, Payroll, WMS, EDI, Distribution, Manufacturing, dimension management, AR, and more throughout this series.

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Join us this October at Community Summit North America 2022!

Community Summit NA is a once-a-year chance to gather with other Microsoft users in a space that encourages growth, collaboration, and knowledge sharing. There's something for everyone, and you'll leave feeling refreshed, inspired, and well-equipped to make real, positive change in your organization.

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How Dynamics 365 CRM can help you succeed in a customer experience economy

To stand out in an expanded marketplace, your business needs to cut through the competition and create personalized, customer-forward experiences. To find prospective customers with the right message, at the right time, and through the right avenues. Dynamics 365 CRM can elevate your sales and marketing efforts by equipping your team with the tools needed to capture each prospect’s attention at the moment that matters most. Here are ways that Dynamics 365 Sales, Marketing, and other CRM services can keep your business agile in today’s increasingly competitive market.

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How your CRM can be more than just a part of your tech stack

Often, there are too many disconnected apps at play in the workplace, so the challenge is to ensure that any additional app you add to your tech stack is multifaceted and adds tangible value to your work process. Customer Relationship Management (CRM) systems provide useful tools to teams who attract leads, build rapport with opportunities, and support current clients. Here are a few of the ways that CRM apps within the Dynamics 365 suite can be more than just a CRM.

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Top tool for sales communication: Outlook to Dynamics 365 CRM integration

Of top priority for sales teams is the question of how they can become more efficient, more streamlined, while also improving their ability to land more leads and opportunities. Well, as part of the same Microsoft platform, Dynamics 365 Sales and Outlook present a unique ability to make that happen. Managing customer data, creating strong and informed relationships, and optimizing your daily work all become easier when you lean into the interconnectivity of these systems.

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Business Central Hanna Madkour Business Central Hanna Madkour

Business Central: SaaS, Azure, or On-Premise?

Microsoft is backing Business Central as its go-to ERP solution for organizations in need of an easy-to-use, full-featured, and modern business solution. Although Business Central is a cloud-native application—meaning it’s strongest when fully hosted and operated on the cloud—there are a few hosting options that your organization can choose from depending on your business needs, budget, and infrastructure capacity. We’ve laid out the three possible hosting options for Business Central, and the best use cases for each method.

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Breaking down the sales funnel: create a personalized experience for every type of customer with Dynamics 365 Sales and Marketing

Understanding the sales funnel and knowing how to navigate each phase is key for businesses to attract, win, and keep high-quality leads and build long-term customer relationships. Dynamics 365 Sales and Marketing are the cloud-based solutions that can help you meet every type of customer right where they are, with exactly what they’re looking for at any point in the sales funnel.

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Dynamics 365 CRM, Dynamics 365 Marketing Emily Johnson Dynamics 365 CRM, Dynamics 365 Marketing Emily Johnson

A guide to Customer journey tiles in Dynamics 365 Marketing

Whether it be a new product rollout, lead re-engagement, subscription upgrades, or any other sales and marketing endeavor, every business needs a strategy to get their message to their target audience in a structured, automated way. That’s just what customer journeys do, by providing highly customizable and personalizable options to build your own outbound and real-time marketing campaigns. Building a customer journey is a straightforward and intuitive process that uses tiles to establish elements of the journey – from who is sent along the journey to every step that occurs along the pipeline. There are quite a few tile options that allow for a huge variety of journey objectives to serve the needs of any business.

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Habits of highly effective marketers: Measure your success

Ever heard the proverb “out of sight, out of mind”? Well, the things we measure are in our sight, on our minds, and therefore more likely to be the target of change. We live in an increasingly data-driven world, where gathering data, making sense of it, and garnering actionable insight from it is as easy as it has ever been. The data begs to be used.

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Dynamics 365 CRM, Business Consulting Emily Johnson Dynamics 365 CRM, Business Consulting Emily Johnson

Habits of highly effective marketers: Cross link and cross post

Welcome to the second instillation of the series “Habits of highly effective marketers,” where we explore some of the fundamental actions that marketers take to do their job and do it stunningly. In our last blog, we went deep into why and how to document your marketing strategies and processes. Next up are two similar components of marketing strategy and content development: cross linking and cross posting. Fostered from a desire to use content to its fullest extent and the wish to provide viewers valuable content at their fingertips, these two strategies can improve social media reach and SEO (when used carefully and judiciously). Let’s dig in.

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Business Consulting Hanna Madkour Business Consulting Hanna Madkour

Why SaaS ERP and CRM is booming right now, and how you can benefit

You’ve likely seen the term “SaaS” popping up everywhere, but what exactly does it mean, anyway? Software as a Service (SaaS) is, simply put, a cloud-based software or application that is used over the internet in a web browser. With all the buzz around SaaS solutions, it’s understandable to want to capitalize on the benefits of a cloud-based business application. Here are five benefits that you should know about SaaS, and the cloud-based applications that you should consider to keep your business running smoothly:

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Building connected processes with Business Central

Piecing together fragmented processes is a great start for businesses looking to optimize the way their tech stack operates from day-to-day, and as tedious as it may seem to find technology solutions that keep your business running, implementing an all-in-one business management solution is one of the most effective tools you can deploy for your organization. Dynamics 365 Business Central is a cloud-native ERP system made to address common business pain points to keep your day running smoothly, ensure cross-company teams stay in sync, and to promote visibility into key operations and workflows.

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Business Consulting, Business Central Hanna Madkour Business Consulting, Business Central Hanna Madkour

An Active Partner Relationship: Increase ROI and Long-Term ERP Success - free eBook

Whether your business has experienced rapid growth, you're looking for an all-in-one system that pieces together fragmented processes, or your current business management software just can't keep up anymore, implementing a new ERP solution can have immediate and tangible benefits. Embracing an updated and fully featured ERP system like Business Central can keep your operations agile, on top of industry trends, and, most importantly, support your long-term growth. But did you know that the relationship you have with your solution partner plays a crucial role in the success and longevity of your ERP system?

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Manufacturing CRM common pitfalls and solutions: Snag our free eBook

Manufacturers value efficiency, automation, and the ability to forecast orders, sales, inventory, and other important elements of their business. Considering these values, it’s perhaps a curious thing, or maybe not so curious, that many manufacturers use their enterprise resource planning (ERP) solution for customer relationships management (CRM) activities, or else they don’t use any solution for CRM at all. Considering the myriad benefits of CRM functionality—from lead and opportunity management, contact and account management, data analysis, automated marketing campaigns, event management, branded landing pages and forms, email creation, and so much more—it’s a wonder how a business could get by on the limited customer relationship functions a typical ERP provides.

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Should manufacturers care about marketing? Making the most of Dynamics 365 Marketing in the manufacturing industry

Adding a CRM solution to your manufacturing business’ tech stack helps you better understand customer needs and gives you the tools and insight you need to reach them in the best way possible at every touchpoint, whether they’re at the very top of your sales funnel or about to place a repeat order. Dynamics 365 Marketing is a flexible CRM solution that helps businesses in any industry create, manage, and analyze the results of a wide variety of materials to help even marketing beginners create high-quality, engaging content that speaks to your prospects, leads, and longstanding clients. Here are some ways manufacturers can benefit from using Dynamics 365 Marketing to engage prospects and drive revenue.

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Business Central Emily Johnson Business Central Emily Johnson

All you need to know about Business Central for Manufacturing: Free Whitepaper

This whitepaper is a brief and comprehensive guide to module capabilities, licensing, and other pertinent details of the ERP—such as machine and work centers, subcontracting, capacity planning, and more. Read about the differences between Business Central Manufacturing and Business Central Jobs, get a glimpse of the user interface, and check out other resources to help you narrow your ERP discovery.

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How Business Central addresses these three common pain points

If your current business management software often leaves you scratching your head and wondering if there’s something better out there, then it might be time to move on to a different solution. Business Central is a market-leading cloud ERP solution and champions the needs of small and midsize businesses (SMBs) across a wide variety of industries. With tried-and-true features, unparalleled flexibility, and rich and reliable modules, you’ll be wondering why you stuck with your old software for so long.

Let’s break down three common pain points that Business Central can help you conquer so you can focus on growing your business and working toward your long-term goals.

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Habits of highly effective marketers: Document your strategy and processes

In marketing, “effective” can mean different things based on the company, team, and even individual. But the core of marketing is intrigue—to get potential customers or clients interested in what you do. The products you sell, the services you provide, your unique brand. That’s a very general, high-level goal, but each company will also have their more specific desired marketing outcomes, as well as their own ways to achieve it.

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