Implementation Methodology
Our implementation methodology is backed by over 20 years of experience performing systems implementations. We continually hone our processes to ensure the highest quality, professional results.
With our fixed-price methodology, we constantly work to improve turnaround time and efficiencies to reduce costs and share our savings with you. We strive to make your experience as easy, efficient, and pleasant as possible. At Syvantis, you are our priority.
Our Strategy: On Time and In Budget
Personalized
We get to know your company before we start. Because we understand your company and its operations, we can create an implementation plan that reflects your company's accounting needs as well as your unique environment and culture. Our implementations are customized to fit your company at each step of the process—for one low, fixed price. No surprises, no hidden fees.
Proven
We apply proven implementation procedures, leveraging best practices from our years of experience. Our process is automated, documented, and replicable while providing plenty of flexibility for custom implementations. This means we are able to provide consistent, high-quality implementations at an affordable price.
Our Implementation Methodology
Step 1: Design and Document
A successful implementation requires a thorough understanding of a company, how it operates, how people within the company interact, and what it needs to grow. Our first step is to perform an in-depth discovery to find out what makes your company unique and what we can do to help make it even better. After the discovery, we provide a detailed System Design document outlining proposed key processes and testing procedures to ensure a successful Go Live.
Step 2: Customize
Because we take the time to know your company and how you operate, we can better create a plan that will empower your business. As experienced accounting system consultants, we know how to tailor a system that fits your business model. During the customization phase of your implementation, we perform system and module setup, migrate data, and customize reports. We also provide a mirrored test environment so you can "play" with your new system and provide feedback before your Go Live date.
Step 3: Validate
Once system customization is complete, we meet one-on-one with your key stakeholders to validate that all proposed processes and procedures support the organization to your satisfaction.
Step 4: Train
Our training methodology is a driving force behind all implementations, because better understanding allows your users to better use your new system. We leverage the newest research in effective training methodologies to provide state-of-the-art customized online training, including fully customized training documentation.
Step 5: Go Live
We are there not only to implement your new solution, but also to ensure you know how to use it to your best advantage and for your greatest satisfaction. We know change can be difficult, but we will be there all the way through the training process to answer questions and provide feedback.
All Steps: Communication
The key to a successful implementation is keeping you informed. During the implementation process, we make sure to consistently exchange feedback and discuss progress through weekly standup Q & A sessions. These sessions are aimed at tracking the project status and answering your questions so you get the end results you need and expect.