Business Central, Office 365 Hanna Madkour Business Central, Office 365 Hanna Madkour

How Business Central and Outlook can work hand-in-hand

When working with a Microsoft application like Outlook, you’ll notice the emphasis on productivity throughout the entire application interface, not to mention a seamless connection between all the business applications you might need from Microsoft.

In fact, the ability for all your systems to work in sync was likely a huge draw to Business Central in the first place. Business Central can be easily integrated to an Outlook account, but did you know that there’s a way to open up and work within Business Central, right from your Outlook window?

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Dynamics 365 CRM, Office 365 Emily Johnson Dynamics 365 CRM, Office 365 Emily Johnson

Syncing your email to CRM just got easier with this new security role

As your organization’s CRM or Power Platform system administrator, you’re responsible for overseeing the permissions, settings, and functionality available to all your users, and you want to ensure that everyone has access to what they need to do their jobs efficiently day in and day out. When new employees are added to the system, or when current users need increased permissions, each request must be reviewed and approved by you – and the faster they are approved, the faster they can get logged in and start on essential tasks.

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Top tool for sales communication: Outlook to Dynamics 365 CRM integration

Of top priority for sales teams is the question of how they can become more efficient, more streamlined, while also improving their ability to land more leads and opportunities. Well, as part of the same Microsoft platform, Dynamics 365 Sales and Outlook present a unique ability to make that happen. Managing customer data, creating strong and informed relationships, and optimizing your daily work all become easier when you lean into the interconnectivity of these systems.

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Office 365 Hanna Madkour Office 365 Hanna Madkour

What’s new to Microsoft 365 – Summer 2021

Efficiency and connectivity have been at the forefront of Microsoft’s efforts to update products lately. Teams in particular has been at center stage, so it saw the majority of updates made, but other exciting features and functionalities were added across the other Microsoft 365 products as well. Here is a recap of some of the best new features that were added to Microsoft 365 products this summer:

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Office 365 Hanna Madkour Office 365 Hanna Madkour

Microsoft 365: Tools for accessibility and inclusion

Accessibility should be the standard, not the exception. Fortunately, that is the direction culture is shifting. Microsoft 365 products are designed with accessible and inclusive features that work with any individual to better create, interact with, understand, and retain content. Documents, presentations, meetings, and emails can be better—more accessible, inclusive, easier to create, intuitive, interactive, successful. Here are seven accessibility and inclusivity tools and the Microsoft 365 applications they can be used within.

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Office 365 Hanna Madkour Office 365 Hanna Madkour

How to keep Microsoft Word documents white in dark mode

Many users prefer to use “Dark Mode” in their Office applications as it reduces the amount of bright white light on screen that can get quite uncomfortable after a while. Luckily, Microsoft Office has themes that can be used to change the color appearance of Office applications like Word and Outlook to be, for example, black.

In the past, the black Office theme has kept Word documents white while turning most of the user interface to the darker color. However, it seems that Word has recently started turning the documents of some users black as well.

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Office 365 Hanna Madkour Office 365 Hanna Madkour

Carve out break time with time management settings in Outlook

Time is the most valuable resource for any employee. For employees who have been working from home for the past year, managing time to ensure work gets done and personal life doesn’t take a hit can be sometimes difficult.

The goal of Microsoft 365 apps like Outlook and Microsoft Teams is to help manage time and ensure communication is efficient. Specifically in Outlook, the calendar can be used to effectively manage meetings and work life balance in a user-friendly way.

Here are some new features in Outlook employees can use to ensure they are taking time for themselves while still getting the job done.

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Office 365 Hanna Madkour Office 365 Hanna Madkour

Microsoft Teams update roundup: The best new features in March and April

Microsoft Teams continues to receive monthly updates bringing more functionality and collaboration features to the already robust communication application. With all the updates, it can be hard to keep up or notice changes as they are applied to the app.

We’re here to break down the most notable updates coming to Microsoft Teams like approval request processes, live transcriptions in meetings, a new meeting recap feature, and increased integration with Outlook.

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Dynamics 365 CRM, Dynamics 365 Marketing Hanna Madkour Dynamics 365 CRM, Dynamics 365 Marketing Hanna Madkour

5 new Dynamics 365 Marketing features you may not have heard of

Dynamics 365 Marketing is Microsoft’s premiere digital marketing application built directly into the Dynamics 365 ecosystem. For those of you using Dynamics 365 Marketing already, you may see changes here and there as Microsoft pushes out new releases as part of Dynamics 365 2020 Release Wave 2.

Some of these features are not very visible and require additional steps to enable. We’ve put together a list of 5 new features in Dynamics 365 Marketing that can immediately impact your marketing operations and make life easier for your marketing team.

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Office 365 Guest User Office 365 Guest User

You Got Spam: How Not to Fall for a Phishing Attack

Phishing is on the rise again and now more than ever it's critical to defend yourself against intrusions that can compromise your business. Just this year the Hollywood Presbyterian Medical Center was targeted by ransomware injected into their system through a phishing attack. In the end, they ended up shelling out a whopping $17,000 to re-appropriate all of their client’s medical documents.

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Dynamics 365 CRM Hanna Madkour Dynamics 365 CRM Hanna Madkour

How to Manage Contacts in Dynamics CRM and Outlook

When utilizing Dynamics CRM, we have two systems for managing contacts: Dynamics CRM and Microsoft Outlook. These two systems are independent but connected to one another.

Outlook data comes from your Exchange server, while CRM data comes from your CRM server. There is a connector that synchronizes back and forth between the CRM server and Outlook, which is installed on your computer. In order to get the most from CRM, you should understand how the CRM contact data synchronizes between CRM and your computer.

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