Microsoft offering 6 free months of Dynamics 365 Customer Service, Power Apps, and more in response to COVID-19 outbreak

Microsoft has announced that it is offering 6 months of free licensing for certain cloud applications to help organizations respond to the COVID-19 outbreak. Licenses available with this offer include Dynamics 365 Customer Service, Dynamics 365 Remote Assist, Power Apps, Power Automate, Power Apps portals, and Power Virtual Agents. This announcement follows a previous offer for six months of free Microsoft Teams licensing for organizations who have not already implemented Office 365.

What are the conditions?

While the Microsoft Teams offer is open to all organizations who haven’t already implemented Office 365, this offer is much more siloed to organizations currently working on projects related to COVID-19 response.

Dynamics 365 (Customer Service, Remote Assist)

Limited to organizations looking to implement a Dynamics 365 solution in response to COVID-19.

Power Platform (Power Apps, Power Automate, Portals, Virtual Agents)

Limited to healthcare, government, nonprofit, or educational organizations looking to implement a Power Platform solution in response to COVID-19.

Are other Office 365 applications free for 6 months?

Yes, Microsoft is offering 6 free months of Office 365 E1 licensing (this includes Microsoft Teams). This license includes web versions of Office applications (Word, Excel, PowerPoint, etc.), Exchange Online (email), OneDrive and SharePoint (cloud storage), and Teams. As mentioned above, these Office 365 applications are built with communication and collaboration in mind meaning integration between them is seamless and intuitive. This license typically costs $8 per user/month.